At Thermomix Buy, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you visit our website and use our services.
1. Information We Collect
We may collect the following types of personal information when you interact with our website:
- Personal Details: Name, email address, phone number, and shipping/billing address.
- Payment Information: We process payments securely and do not store credit card details.
- Order Details: Products purchased, order history, and transaction details.
- Device & Usage Data: IP address, browser type, and website activity for analytics purposes.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Improve our website, products, and services.
- Send order updates, promotions, and marketing emails (with your consent).
- Ensure security and prevent fraud.
3. How We Protect Your Information
We implement security measures to protect your personal information from unauthorized access, use, or disclosure. Your payment transactions are encrypted and processed securely.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Trusted third-party service providers (e.g., payment processors, shipping companies).
- Legal authorities when required to comply with legal obligations.
5. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie settings through your browser preferences.
6. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications at any time.
- Request details about how your data is used.
To exercise your rights, contact us at info@thermomixbuy.co.uk.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 Email: info@thermomixbuy.co.uk
📞 Phone: 07891663691
Thank you for trusting Thermomix Buy with your personal information!
