Terms and Conditions

Welcome to Thermomix Buy! These Terms and Conditions outline the rules and regulations for using our website, thermomixbuy.co.uk. By accessing or making a purchase from our website, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our services.

1. General Information

2. Use of the Website

  • You must be at least 18 years old to place an order.
  • You agree to use this website for lawful purposes only and in compliance with applicable laws.
  • We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we suspect fraudulent activity or a violation of these terms.

3. Orders & Payments

  • All orders placed on thermomixbuy.co.uk are subject to availability and acceptance.
  • We accept secure payment methods and ensure that transactions are encrypted.
  • Prices listed on the website include VAT unless stated otherwise.
  • If a pricing error occurs, we reserve the right to cancel the order and refund the full amount.

4. Shipping & Delivery

  • We aim to process and ship orders within the specified timeframes.
  • Shipping costs and estimated delivery times are provided at checkout.
  • We are not responsible for delays caused by courier services or unforeseen circumstances.

5. Returns & Refunds

  • If you are not satisfied with your purchase, you may return it within 14 days of receipt, provided it is unused and in its original packaging.
  • Refunds will be processed after the returned item is inspected.
  • Customers are responsible for return shipping costs unless the product is defective or incorrect.
  • For return requests, contact us at info@thermomixbuy.co.uk.

6. Warranty & Liability

  • Products sold through thermomixbuy.co.uk may include manufacturer warranties. Customers should refer to the product warranty details.
  • We are not liable for damages caused by misuse, improper handling, or unauthorized repairs of the product.

7. Privacy Policy

  • We value your privacy and take necessary measures to protect your personal information.
  • By using our website, you agree to our Privacy Policy, which outlines how we collect, store, and use your data.

8. Intellectual Property

  • All content, including text, images, and logos, on thermomixbuy.co.uk is the property of Thermomix Buy and may not be used or reproduced without permission.

9. Changes to Terms

  • We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

📧 Email: info@thermomixbuy.co.uk
📞 Phone: 07891663691
🌍 Website: thermomixbuy.co.uk

Thank you for shopping with Thermomix Buy!